Frequently Asked Questions

Everything you need to know about your 10K gold jewelry experience.

Is your jewelry made of real 10K gold?

Yes, every piece in our collection is crafted from genuine 10-karat gold, containing 41.7% pure gold. Our items are hallmarked for authenticity and are not gold-plated or gold-filled.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your jewelry sooner.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-engraved pieces are final sale and cannot be returned.

Will 10K gold tarnish or change color?

10K gold is highly durable and resistant to tarnishing, making it ideal for daily wear. While it maintains its luster better than lower-grade alloys, we recommend cleaning it with a soft cloth to keep it shining.

Do you offer a warranty on your jewelry?

We provide a 1-year limited warranty against manufacturing defects. This does not cover normal wear and tear, accidental damage, or loss of the item.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Affirm and Klarna for your convenience.